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        Ventana Research Analyst Perspectives

        There have been a multitude of potential use cases for artificial intelligence (AI) and generative AI (GenAI) dreamed up over the past 18 months. ISG-Ventana Research describes AI as the development of systems and software capable of automating tasks that have previously required human intelligence. It encompasses machine learning (ML), deep learning and GenAI to deliver capabilities including predictions, recommendations, personalization, speech and visual recognition as well as translation...

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        Topics: Office of Finance, digital finance, Procure-to-Pay

        It has been a predominant buzzword for several years across all areas of human resources (HR), but artificial intelligence (AI) and learning and development (L&D) are finally beginning to integrate at scale, and it is one of the most transformative evolutions for the function of learning and development in the last 15 years. For a few years, we have been learning more about how AI will impact our daily personal lives, and more recently we have seen widespread evidence of how AI will impact our...

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        Topics: Human Capital Management, Learning Management, employee experience

        Analytics software is used by business analysts and decision-makers to facilitate the generation of insights from data. It encompasses business intelligence and decision intelligence software, including reports and dashboards as well as embedded analytics and the development of intelligent applications infused with the results of analytic processes. Analytics software enables enterprises to improve business outcomes by operating more efficiently, accelerating product development and enhancing...

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        Topics: Analytics, AI, Analytics & Data, Generative AI

        The importance of human resources technology in the workplace is growing at a phenomenal pace. While many HR applications like payroll, benefits management and human resource information systems have been perceived as critical, the new sense of criticality is more extensive than ever. HR technology is necessary to power the function of HR, but it also needs to serve as the leading example of how to engage, embrace and include all workers in the workplace experience and community. HR...

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        Topics: Human Capital Management, employee experience

        I recently wrote about the development, testing and deployment of data pipelines as a fundamental accelerator of data-driven strategies. As I explained in the 2023 Data Orchestration Buyers Guide, today’s analytics environments require agile data pipelines that can traverse multiple data-processing locations and evolve with business needs.

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        Topics: Analytics, data operations, data platforms, Analytics & Data, Generative AI, AI and Machine Learning, Data Intelligence

        As a business application tech analyst, I tend to focus more on B2B than B2C and the differences between the two. So, when it comes to digital commerce, I am interested in the differences from a process or functional point of view and therefore the potential digital commerce application or platform needs required to support B2B commerce. With more B2B enterprises looking to provide access in a timely manner and when and where the customer chooses, digital commerce is a growing part of the...

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        Topics: Digital Commerce, Revenue Management, Office of Revenue

        I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The Ventana Research Workforce Management Suites Buyers Guide is the distillation of a year of market and product research by Ventana Research. 

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        Topics: Human Capital Management, Workforce Management

        I previously explained how master data management helps provide trust in data, making it one of the most significant aspects of an enterprise’s strategic approach to data management. More recently, I discussed how it has a role to play in accelerating data democratization as part of data intelligence initiatives. Along with data quality, MDM enables organizations to ensure data is accurate, complete and consistent to fulfill operational business objectives. While it is an established and mature...

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        Topics: Product Information Management, Operations & Supply Chain, Sustainability Management, Analytics & Data, Data Intelligence

        Sage Intacct recently held its annual user conference, and while there were plenty of product announcements and roadmap presentations, my focus here is on the artificial intelligence elements. AI–both predictive and generative–is the most important capability and differentiator in software aimed at finance and accounting departments. Ventana Research asserts that by 2027, almost all vendors of ERP software will incorporate AI to reduce workloads, speed processes and decrease errors.

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        Topics: Office of Finance, Business Planning, ERP and Continuous Accounting, digital finance, Purchasing/Sourcing/Payments, Consolidate/Close/Report

        I recently attended the Salesforce Trailblazer DX event to learn more about Salesforce’s artificial intelligence products and strategy. Fueled by generative AI, awareness and investment in AI seems to be exploding. ISG research shows that enterprises plan to nearly triple the portion of budgets allocated to AI over the next two years. This doesn’t come as a big surprise when you look at the outcomes enterprises are achieving: Of those that have invested in AI, more than 8 in 10 (84%) have had...

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        Topics: AI, natural language processing, Generative AI, Computer Vision, Model Building and Large Language Models, Deep Learning, Machine Learning Operations
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        Our Analyst Perspective Policy

        • Ventana Research’s Analyst Perspectives are fact-based analysis and guidance on business, industry and technology vendor trends. Each Analyst Perspective presents the view of the analyst who is an established subject matter expert on new developments, business and technology trends, findings from our research, or best practice insights.

          Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity and reviewed to ensure it delivers reliable and actionable insights. It is reviewed and edited by research management and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Analyst Perspective before it is published. If you have any issue with an Analyst Perspective, please email them to ChiefResearchOfficer@ventanaresearch.com

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