SAP recently presented its analytics and business intelligence roadmap and new innovations to about 1,700 customers and partners using SAP BusinessObjects at its SAP Insider event (#BI2014). SAP has one of the largest presences in business intelligence due to its installed base of SAP BusinessObjects customers. The company intends to defend its current position in the established business intelligence (BI) market while expanding in the areas of databases, discovery analytics and advanced analytics. As I discussed a year ago, SAP faces an innovator’s dilemma in parts of its portfolio, but it is working aggressively to get ahead of competitors.
Topics: Business Analytics, Business Intelligence, Business Objects, Business Performance, Customer & Contact Center, HANA, IT Performance, KXEN, Lumira, Operational Intelligence, Predictive Analytics, SAP, SAP insider, Analytics
In the realm of technology that matters for business and IT, our firm as part of our responsibility continually assesses the latest technology and how it can impact organizations’ efficiency and effectiveness. Our benchmark research in technology innovation found that 87% of participants indicated the importance of increasing the organization’s value through technology innovation. Every year we take our knowledge from research and technology briefings to focus on our Technology Innovation Awards and determine the vendors and products that have the potential to drive change in the market, the competitiveness of an organization’s business and sometimes just how efficiently a company operates. Our firm believes that Innovation can come from any size technology vendor from the smallest to the largest that are measured on a spectrum of attributes that contribute to the specific impact of the technology.
Topics: Analytics, Big Data, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, CIO, Cloud Computing, Collaboration, Contact Center, Customer, Customer & Contact Center, Datameer, Datawatch, ESRI, Financial Management, Financial Performance, Globoforce, Governance, Risk & Compliance (GRC), GRC, HCM, Hortonworks, IBM, Informatica, Information Applications, Information Builders, Information Management, Information Optimization, IT Performance, Johnson Controls Panoptix, Kronos, KXEN, Kyriba, Location Analytics, Location Intelligence, Marketing, Mobile, NetBase, Office of Finance, Operational Intelligence, Operational Performance, Oracle, Overall Operational Leadership, Peoplefluent, Planview, Roambi, Sales, Sales Performance, Service & Supply Chain, Social Media, SQLstream, Supply Chain Performance, Sustainability, Upstream Works, Vertex, VMWare, VPI, Workforce Performance, IT Analytics & Performance, Xactly, Information Technology
Predictive analytics in an inherently difficult task and often takes specialized skills. While not easy, the business results of predictive analytics can be significant. 68% of companies say they use predictive analytics to create competitive advantage while 55% say that they increase revenue. KXEN is a software company that specializes in making predictive analytics easier to use by automating predictive analytic processes and some data preparation tasks. Like other predictive analytics companies, KXEN targets uses cases in risk and fraud prevention, operations and customer service, but given its end-user focus, it is natural that the company seems to be finding a niche on the customer-facing side of business in areas such as sales operations and marketing.
Topics: Analytics, Business Analytics, Business Intelligence, Business Performance, Cloud Computing, commodity models, Customer & Contact Center, Information Applications, KXEN, Operational Intelligence, Operational Performance, Predictive Analytics, Sales Performance
I was at the Salesforce.com Dreamforce conference this week to hear about the latest advancements from the cloud computing software giant. Salesforce has helped revolutionize cloud computing for business, and its social media and collaborative technologies help advance business processes in sales, customer service and improve the interactions between employees, partners and customers. Salesforce has made great advancements in cloud, social and mobile technology, as I have assessed and my colleague did too.
Topics: Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Cloud Computing, Cloud9 Analytics, Customer & Contact Center, Domo, Financial Performance, Gooddata, InetSoft, Information Applications, Information Builder iway, Information Management, Operational Intelligence, Operational Performance, Predictive Analytics, QlikView, Roambi, Sales Performance, SnapLogic, Social Media, Big Data, Salesforce.com, KXEN
In various forms, business intelligence (BI) – as queries, reporting, dashboards and online analytical processing (OLAP) – is being used increasingly widely. And as basic BI capabilities spread to more organizations, innovative ones increasingly are exploring how to take advantage of the next step in the strategic use of BI: predictive analytics. The trend in Web searches for the phrase “predictive analytics” gives one indication of the rise in interest in this area. From 2004 through 2008, the number of Web search was relatively steady. Beginning in 2009, the number of searches rose significantly and has continued to rise.
Topics: Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Business Technology, Cloud Computing, Customer & Contact Center, Financial Performance, IBM SPSS, Information Builders, Information Technology, KXEN, Netezza, Operational Performance, Oracle, Predictive Analytics, Predixion, R, Revolution Analtyics, Sales Performance, SAS, Social Media, Supply Chain Performance, Workforce Performance, CIO, Tibco