It’s widely agreed that customer experience is now the most important dynamic for business. Any organization that wants to retain loyal and even vocal customers should do everything possible to ensure and maintain customer satisfaction. Software companies, especially those that promise to provide CRM and effective interactions across any channel at any time, should be good examples of embracing the methods they prescribe for using their products. But do they?
Topics: Business Performance, Cloud Computing, Customer Performance, Human Capital, NetSuite, TribeHR, HCM, HR, HRMS, Customer Experie, Operational Performance, Sales Performance, Supply Chain Performance, Uncategorized