The early days of my career were spent in HR and payroll systems inside brokerage houses and investment banks. The first CHRO I reported to thought the best way to develop a plan for automating payroll management was for me to run the function’s day-to-day operations. I had no previous experience in payroll but it was a good call, as the trenches of any operations area typically reveal a cornucopia of automation opportunities. Then again, it was a different time; back then the words strategy, decision support and employee experience were rarely heard in a payroll department.
Topics: digital technology, Machine Learning and Cognitive Computing, Human Capital Management, HRMS, Payroll Optimization, Total Compensation Management, Work and Resource Management, Workforce Management, employee experience, Artificial intelligence, RPA, Chatbots, Personalization, Predictive HCM