This year Oracle OpenWorld conference opened with a fiery speech by Larry Ellison, who has stepped down from his role as CEO to become Executive Chairman and CTO. Filling his rhetoric with claims of market leadership and attacks on competitors SAP and Workday, Ellison set an aggressive tone for those who followed him. In a talk relevant to my research practice, Chris Leone, senior vice president of applications development, asserted that Oracle is making progress in human capital management (HCM) as it enters the fourth year of offering the Human Capital Management Cloud. Leone asserted that Oracle now has 13,500 overall HCM customers, roughly half those being global customers, which is significant as Oracle touts its global capabilities as a differentiator. He provided statistics on growth of the cloud products; one was that over the past year Oracle has gained over 1,000 new talent management customers for its Cloud HCM business.
Topics: Analytics, Business Collaboration, Cloud Computing, Collaboration, Core HR, Employee Engagement, HCM, HRMS, Human Capital Analytics, Human Capital Management, Mobile, Mobility, Oracle, PaaS, Platform as a service, Social, Social Media, Talent Management, TM, Wellness
Like other vendors of cloud-based ERP software, NetSuite offers the key benefits of software as a service (SaaS): a smaller upfront investment, faster time to value and potentially lower operating costs. Beyond that NetSuite’s essential point of competitive differentiation from is broad functionality beyond financial management, including capabilities for customer relationship management (CRM), professional services automation (PSA) and human capital management (HCM). These components make it easier for businesses to manage processes from end to end (such as quote- or order-to-cash) as well as to have transactions and business data available in a single system in consistent forms and synchronized. This in turn facilitates real-time reporting, dashboards and the use of analytics that integrate a wider set of functional data. Midsize companies are most likely to benefit from this integration because typically they have smaller, less sophisticated IT staffs than larger ones. A side benefit of having a single, integrated data source is improvement of situational awareness and visibility for executives and managers. It also enables organizations to reduce their use of spreadsheets for stitching together processes, doing routine analyses and reporting. These sorts of activities waste valuable time and reduce an organization’s agility.
Topics: Analytics, Business Analytics, Business Collaboration, Business Performance, CFO, Cloud Computing, communications, CRM, Dynamics AX, Dynamics GP, Dynamics NAV Dynamics SL, ERP, Financial Performance, Financial Performance Management, FinancialForce, FPM, HCM, HR, Human Capital, Infor, Microsoft, Mobile, Plex, Professional Services Automation, PSA, SaaS, Sage Software, Social, Social Media, UI, Unit4, Workday Collaboration, Workforce Performance, Office of Finance, Customer Experience, Sales
The developed world has an embarrassment of riches when it comes to information technology. Individuals walk around with far more computing power and data storage in their pockets than was required to send men to the moon. People routinely hold on their laps what would have been considered a supercomputer a generation ago. There is a wealth of information available on the Web. And the costs of these information assets are a tiny fraction of what they were decades ago. Consumer products have been at the forefront in utilizing information technology capabilities. The list of innovations is staggering. The “smart” phone is positively brilliant. Games are now a far bigger business than motion pictures.
Topics: Analytics, Big Data, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Customer & Contact Center, finance, Financial Performance, Financial Performance Management, IBM, Mobile, Operational Performance, Performance, Predictive Analytics, Sales Performance, Sales Performance Management, Social, Social Media, SPSS, Customer Experience
Epicor used its recent user group conference to explain its strategic direction and product roadmap. The company is the result of multiple mergers of business software corporations over the past 15 years; its target customers are midsize companies and midsize divisions of larger organizations. Its most significant products are Epicor (ERP software aimed mainly at manufacturing and distribution companies) and Activant Solutions (software for small and midsize retailers, including a point-of-sale system). The company also has software that manages CRM, HR and human capital and supply chains, and provides financial performance management (FPM) and governance, risk and compliance (GRC) capabilities. These components of the software suites are adequate for the needs of many of the company’s target customers and are not intended as stand-alone applications.
Topics: Analytics, Business Analytics, Business Performance, CFO, Cloud Computing, Collaboration, communications, Customer & Contact Center, Dynamics AX, Dynamics GP, Dynamics NAV Dynamics SL, Epicor, ERP, Financial Performance, Financial Performance Management, FinancialForce, FPM, HCM, HR, Human Capital, Infor, Microsoft, Mobile, Operational Performance, Plex, SaaS, Sage Software, Social, Supply Chain Performance, UI, Unit4, Workday, Workforce Performance, Office of Finance, Customer Experience, Sales
In the past year Kronos announced a major release of its Workforce Central suite and more recently, made an announcement regarding a major investment that should help keep the company well capitalized. Kronos is one of the largest vendors of workforce management systems, providing time and attendance, labor scheduling, absence management, HR management, payroll and recruiting applications. In 2013 the company grew to almost US$1 billion in revenue, selling to companies around the globe and having users in more than 100 countries. Kronos offers two product lines based on the sizes of companies. Workforce Ready serves small and some midsize companies, and Workforce Central serves companies from the upper midsize through the very large. A while ago my colleague Mark Smith discussed several major enhancements to Kronos’ products, and there have been notable events since then.
Topics: Business Analytics, Business Collaboration, Business Intelligence, Cloud Computing, Collaboration, compliance, Governance, HCM, HR, HRMS, Kronos, Mobile, Risk & Compliance (GRC), Social, Social Media, Technology Innovation Award, Value Index, Workforce Management, Workforce Performance, Office of Finance