Ventana Research Analyst Perspectives

Sisu Optimizes Analytics with Machine Language for Actions & Decisions

Posted by David Menninger on Sep 23, 2021 3:00:00 AM

Sisu Data is an analytics platform for structured data that uses machine learning and statistical analysis to automatically monitor changes in data sets and surface explanations. It can prioritize facts based on their impact and provide a detailed, interpretable context to refine and support conclusions. The product features fact boards, annotations and the ability to share facts and analysis across teams. Data teams and analysts start by creating common definitions of key performance indicators, which Sisu then utilizes to automatically test thousands of hypotheses to identify differences between groups.

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Topics: business intelligence, embedded analytics, Analytics, Collaboration, Data, AI and Machine Learning

BillingPlatform Bolsters the Rise of Subscription Services

Posted by Stephen Hurrell on Sep 22, 2021 3:00:00 AM

Subscription management and billing services help organizations offer unique benefits and enhance delivery to customers. By making services more personalized, organizations can acquire – and retain – more customers.

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Topics: Sales, Office of Finance, Continuous Planning, embedded analytics, Analytics, Business Intelligence, Business Planning, Product Information Management, Digital Commerce, Operations & Supply Chain, Enterprise Resource Planning, ERP and Continuous Accounting, natural language processing, AI and Machine Learning, revenue and lease accounting, continuous supply chain, subscription management, partner management, digital finance, Process Mining, Streaming Analytics, supplier relationship management

Uniphore Automates Intelligent Conversations

Posted by Keith Dawson on Sep 16, 2021 4:00:00 AM

Customer support operations increasingly rely on automation and complex workflow processes to reduce costs and improve experiences. Automation also allows organizations to make their service processes richer, incorporating information and staff from back offices, for example, or embedding conversational tools into contact center processes.

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Topics: Customer Experience, embedded analytics, Analytics, Contact Center, natural language processing, AI and Machine Learning, agent management, Customer Experience Management, Field Service, Process Mining, Streaming Analytics, customer service and support

Rapidminer Platform Supports Entire Data Science Lifecycle

Posted by David Menninger on Sep 16, 2021 3:00:00 AM

Rapidminer is a visual enterprise data science platform that includes data extraction, data mining, deep learning, artificial intelligence and machine learning (AI/ML) and predictive analytics. It can support AI/ML processes with data preparation, model validation, results visualization and model optimization. Rapidminer Studio is its visual workflow designer for the creation of predictive models. It offers more than 1,500 algorithms and functions in their library, along with templates, for common use cases including customer churn, predictive maintenance and fraud detection. It has a drag and drop visual interface and can connect to databases, enterprise data warehouses, data lakes, cloud storage, business applications and social media. The platform also supports push-down processing for data prep and ETL inside databases to minimize data movement and optimize performance.

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Topics: embedded analytics, Analytics, Business Intelligence, Collaboration, Data Preparation, Data, data lakes, AI and Machine Learning

Confluent Helps Organizations Tackle Streaming Data

Posted by David Menninger on Sep 9, 2021 3:00:00 AM

Confluent Platform is a streaming platform built by the original creators of Apache Kafka. It enables organizations to organize and manage streaming data from various sources. Confluent launched its IPO in June this year and raised $828 million to further expand its business. Confluent Platform was brought to several public cloud vendor marketplaces last year as Confluent Cloud. The offering is currently available in Azure, AWS, and GCP marketplaces. Furthermore, the company strengthened its partnership with Microsoft at the beginning of this year, establishing Confluent Cloud as a fully managed Apache Kafka service directly available on Microsoft Azure. Azure customers can access the extensive library of pre-built connectors, a unified billing model with options to use Azure committed spend on Confluent Cloud, and deeper integrations with Azure services.

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Topics: embedded analytics, Analytics, Business Intelligence, Collaboration, Data, AI and Machine Learning