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        ISG Software Research Analyst Perspectives

        I wrote recently about the role that data intelligence has in enabling enterprises to facilitate data democratization and the delivery of data as a product. Data intelligence provides a holistic view of how, when, and why data is produced and consumed across an enterprise, and by whom. This information can be used by data teams toensure business users and data analysts are provided with self-service access to data that is pertinent to their roles and requirements. Delivering data as a product...

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        Topics: Analytics, Data Ops, data operations, data platforms, Analytics & Data, AI and Machine Learning, GenAI, Data Intelligence

        Data and analytics have become increasingly important to all aspects of business. The modern data and analytics stack includes many components, which creates challenges for enterprises and software providers alike. As my colleague Matt Aslett points out, a better term might be modern data and analytics smorgasbord. There are arguments for and against using an assortment of tools versus a consolidated platform. For example, purchasing, integrating and deploying a variety of tools can be complex....

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        Topics: Analytics, AI, data operations, Analytics & Data, Generative AI, Data Intelligence

        The development, testing and deployment of data pipelines is a fundamental accelerator of data-driven strategies, enabling enterprises to extract data from the operational applications and data platforms designed to run the business and load, integrate and transform it into the analytic data platforms and tools used to analyze the business. As I explained in our recent Data Pipelines Buyers Guide, data pipelines are essential to generating intelligence from data. Healthy data pipelines are...

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        Topics: Analytics, data operations, data platforms, Analytics & Data, Generative AI, AI and Machine Learning, Data Intelligence

        As enterprises seek to increase data-driven decision-making, many are investing in strategic data democratization initiatives to provide business users and data analysts with self-service access to data across the enterprise. Such access has long been a goal of many enterprises, but few have achieved it. Only 15% of participants in Ventana Research’s Analytics and Data Benchmark Research say their organization is very comfortable allowing business users to work with data that has not been...

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        Topics: Analytics, data operations, Analytics & Data, AI and Machine Learning, Data Intelligence, Data Products, Data Democratization

        Cloud computing has had an enormous impact on the analytics and data industry in recent decades, with the on-demand provisioning of computational resources providing new opportunities for enterprises to lower costs and increase efficiency. Two-thirds of participants in Ventana Research’s Data Lakes Dynamic Insightsresearch are using a cloud-based environment as the primary data platform for analytics. 

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        Topics: Analytics, AI, data platforms, Analytics & Data, Generative AI, AI and Machine Learning, Data Intelligence

        I have previously written about the impact of intelligent operational applications on the requirements for data platforms. Intelligent applications are used to run the business but also deliver personalization, recommendations and other features generated by machine learning and artificial intelligence. As such, they require a combination of operational and analytic processing functionality. The emergence of these intelligent applications does not eradicate the need for separate analysis of...

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        Topics: Analytics, Artificial intelligence, data platforms, Analytics & Data, Generative AI, AI and Machine Learning

        Ventana Research recently announced its Market Agenda in the expertise area of Customer Experience. CX has emerged as a way for enterprises to demonstrate value and stand out in the marketplace. The technology underlying modern CX is transitioning from tools that are based on communication to those centered on data analysis and process automation. No technology has had as dramatic impact as quickly as Generative AI, which has upended the industry. It allows enterprises to build great...

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        Topics: Customer Experience, Voice of the Customer, Self-service, Analytics, Contact Center, agent management, Customer Experience Management, Field Service, AI and Machine Learning

        The phrase ‘big data’ may have largely gone out of fashion, but the concept of storing and processing all relevant data continues to be important for enterprises seeking to be more data-driven. Doing so requires analytic data platforms capable of storing and processing data in multiple formats and data models. This will be an important focus for the forthcoming Data Platforms Buyer’s Guide 2024. 

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        Topics: Analytics, Business Intelligence, Data Management, Data, Digital Technology, data operations, Analytics & Data, AI and Machine Learning

        I recently discussed how fashion has a surprisingly significant role to play in the data market as various architectural approaches to data storage and processing take turns enjoying a phase in the limelight. Pendulum swing is a theory of fashion that describes the periodic movement of trends between two extremes, such as short and long hemlines or skinny and baggy/flared trousers. Pendulum swing theory is similarly a factor in data technology trends, with an example being the oscillation...

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        Topics: Analytics, Cloud Computing, Data Management, Data, Digital Technology, data operations, Analytics & Data, AI and Machine Learning

        I previously described how Oracle had positioned its database portfolio to address any and all data platform requirements. The caveat to that statement at the time was that any organization wanting to take advantage of the company’s flagship Oracle Autonomous Database could only do so using Oracle Cloud Infrastructure (OCI) cloud computing service, their own datacenter or a hybrid cloud environment. The widespread popularity of Oracle Database and the advanced automation capabilities delivered...

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        Topics: Analytics, Business Intelligence, Cloud Computing, Data Management, Data, Digital Technology, Analytics & Data, operational data platforms, Analytic Data Platforms, AI and Machine Learning
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        Our Analyst Perspective Policy

        • Ventana Research’s Analyst Perspectives are fact-based analysis and guidance on business, industry and technology vendor trends. Each Analyst Perspective presents the view of the analyst who is an established subject matter expert on new developments, business and technology trends, findings from our research, or best practice insights.

          Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity and reviewed to ensure it delivers reliable and actionable insights. It is reviewed and edited by research management and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Analyst Perspective before it is published. If you have any issue with an Analyst Perspective, please email them to ChiefResearchOfficer@ventanaresearch.com

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