Ventana Research Analyst Perspectives

FinancialForce Brings More Mobile, Social and Planning Technology to Market

Posted by Ventana Research on Sep 17, 2014 9:25:55 AM

FinancialForce’s 2014 summer release incorporates improvements in mobile and collaboration features and provides enhancements to the planning dimension of its professional services automation (PSA) suite. In the last couple of releases the company emphasized expansion in the functional capabilities of its ERP suite, as I noted, focusing on human capital management and professional services automation as well as some supply chain automation capabilities.

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Topics: Analytics, Business Performance, Cloud Computing, Consulting, distribution, ERP, Financial Performance, FinancialForce, HCM, HR, Human Capital, Professional Services Automation, PSA, SaaS, Sales Performance,, SCM, Social Media, Unit4, Office of Finance, Sales

Microsoft Shows Off More than ERP with Dynamics

Posted by Robert Kugel on Mar 13, 2014 2:18:11 AM

Convergence is the Microsoft Dynamics business software user group’s meeting. Dynamics’ core applications are mainly in the accounting and ERP category, descendants of products Microsoft acquired: Great Plains (now GP), Solomon (SL), Navision (NAV) and Damgaard’s Axapta (AX), to which Microsoft has added its own CRM application. It has been more than a decade since the acquisitions of Great Plains (which itself had already purchased Solomon Software), and Navision, Damgaard and the software applications family has evolved steadily if slowly since then. More recently, Microsoft has added cloud services that simplify and improve the connection between remote users and the on-premises core systems, as well as integration with Office365.

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Topics: Analytics, Business Performance, CFO, Cloud Computing, Consulting, Customer & Contact Center, distribution, Dynamics AX, Dynamics GP, Dynamics NAV Dynamics SL, ERP, Financial Performance, FinancialForce, HCM, HR, Human Capital, Infor, Microsoft, Operational Performance, Plex, Professional Services Automation, PSA, SaaS, Sage Software, Sales Performance,, Unit4, Workday, Office of Finance, Sales

FinancialForce Broadens Its Reach with ERP and More

Posted by Robert Kugel on Feb 26, 2014 8:13:32 AM

FinancialForce recently introduced FinancialForce ERP, a family of cloud-based software designed to support a variety of customer-centric businesses such as professional services organizations or companies that specialize in business and industrial distribution. Many of these types of businesses are midsize or small (having 50 to 1,000 employees) and can benefit from the integration of FinancialForce’s accounting, professional services automation, human capital management (HCM) and supply chain management (SCM) software. The company added the last two capabilities at the end of 2013 with the acquisitions of Vana Workforce and Less Software, respectively, which I commented  on. Like FinancialForce’s, their software runs on the Salesforce1 platform, which means that integration of these elements was straightforward. It also enables companies that use or are planning to use for sales and customer service to simplify integration of those with the operational and back-office software, by enabling single sign-on, end-to-end process management and a single data source for reporting and analysis. This integration can significantly reduce or even eliminate the need to re-enter information into systems or to use spreadsheets, documents and email to manage processes. With all of the data available in a single system, creating reports and automating their distribution becomes easier. All of this, in turn, should cut the amount of time and effort spent on administrative and clerical functions and enhance the productivity of the organization.

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Topics: Analytics, Business Performance, Cloud Computing, Consulting, Customer & Contact Center, distribution, ERP, Financial Performance, FinancialForce, HCM, HR, Human Capital, Operational Performance, Professional Services Automation, PSA, SaaS, Sales Performance,, SCM, Supply Chain Performance, Unit4, Workforce Performance, Office of Finance, Sales

Professional Services Automation Makes Sense in the Cloud

Posted by Robert Kugel on Sep 22, 2011 9:30:19 AM

Cloud computing has changed the fundamental economics of business software, bringing new capabilities within reach of large numbers of small and midsize companies for the first time. Cloud-based ERP, for example, enables many midsize companies that in the past might have continued to use an entry-level accounting package to have more capable and sophisticated systems. The investment in software and IT capabilities to implement an ERP system on-premises is considerable enough that midsize companies often put up with a less-capable one. As well, midsize companies can now have their own call center operations because cloud-based offerings that support these operations require substantially lower up-front investments and have significantly lower operating costs than their on-premises counterparts. Consequently, a company that once outsourced all of its call center activities now has a greater degree of control of this strategic capability, often at a lower overall cost. The economic aspects of adopting the cloud are compelling, but there are other reasons as well. In some business software categories, even if the company has the IT resources and money to manage it on-premises, it makes better business sense to obtain this capability as a service in the cloud. For example, expense management is not a strategic process, and software users are often operating outside the company firewall.

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Topics: Business Collaboration, Business Mobility, Business Performance, Cloud Computing, ConnectWise, Consulting, Financial Performance, FinancialForce, NetSuite OpenAi, Operational Performance, PlanMill, Professional Services, Professional Services Automation, Project Management, ProjectHelp, Projector, PSA, Sales Performance, Unanet Technologies, Workforce Performance, Big Data