Doing one’s homework is vital in buying business software. However, unless you’re replacing a relatively simple application, it’s hard to know exactly what to evaluate. Indeed, if people in a company given this task don’t have experience in using a specific type of business application or don’t understand how new or improved functionality will help execute business processes better, they may do a poor job of assessing the available alternatives. Third-party consultants may be helpful, but their prejudices and familiarity with a vendor’s products may cloud their objectivity. In the end, a buyer might agree with their point of view, but this agreement should be an informed decision.
Topics: Analytics, Business Analytics, Business Performance, Customer & Contact Center, Financial Performance, Model N, Navetti, Nomis Solutions, Operational Performance, Oracle, Performance Management, Price Optimization, Profitability, PROS Pricing, Sales Performance, Servigistics, Signal Demand, Software, Vendavo, Vistaar Technologies, Zilliant, Human Capital Management, Sales, Office of Finance