Managing corporate income taxes is a challenge for chief financial officers. Tax codes are often complex, so tax accounting as well as the data required for tax provisions and tax compliance are different enough from statutory accounting to create significant workloads for the tax department. Today, the worldwide trend to higher taxes and growing tax code complexity is increasing the payoff for digitizing an organization’s tax function.
Digitize Tax Departments for Increased Strategic Value
Posted by
Robert Kugel on Oct 26, 2021 3:00:00 AM
0 Comments Click here to read/write comments
Topics: Office of Finance, Financial Performance Management, ERP and Continuous Accounting, Revenue, digital finance, lease and tax accounting
Databricks Lakehouse Platform Streamlines Big Data Processing
Posted by
David Menninger on Oct 26, 2021 3:00:00 AM
Databricks is a data engineering and analytics cloud platform built on top of Apache Spark that processes and transforms huge volumes of data and offers data exploration capabilities through machine learning models. It can enable data engineers, data scientists, analysts and other workers to process big data and unify analytics through a single interface. The platform supports streaming data, SQL queries, graph processing and machine learning. It also offers a collaborative user interface — workspace — where workers can create data pipelines in multiple languages — including Python, R, Scala, and SQL — and train and prototype machine learning models.
0 Comments Click here to read/write comments
Topics: embedded analytics, Analytics, Business Intelligence, Collaboration, Data Governance, Information Management, Data, data lakes, AI and Machine Learning
As the pace of digital innovation has accelerated, many organizations have found it harder to manage the portfolio of work conducted by the workforce to ensure timeliness and mitigate the risk of increased costs and resources. The challenges in managing the work related to project plans are not only to ensure the timeliness in performing and tracking the individual tasks and activities every single moment of the day, but also having the intelligence to adjust and guide all future work. The advent of work management is a systematic approach to prioritizing work and optimizing resources to perform at the desired levels. It requires dedicated applications designed to continuously monitor and streamline activities and processes in ways traditional spreadsheets and project management systems cannot. Ventana Research asserts by 2024, one-third of organizations will deem existing project management and work experiences ineffective to engage or motivate the workforce to be productive.
0 Comments Click here to read/write comments
Topics: Business Continuity, Operations & Supply Chain, Digital transformation, Digital Business, Work Management
The Digital Awakening of Business Process Intelligence
Posted by
Mark Smith on Oct 21, 2021 3:00:00 AM
The work environment today demands that your organization advances the efficiency to execute business processes for continuous operations to have a positive impact on business performance. The capability to be responsive to any range of minor to disruptive business events is required to support business continuity and level of organizational readiness to meet the needs of digital business. Ventana Research asserts that in 2025, one-quarter of organizations will remain digitally ineffective in achieving the business priorities for customer-, product- and people-related processes. It is essential to eliminate bottlenecks and become an organization that places action and decision-making at is center to optimize the execution of business processes.
0 Comments Click here to read/write comments
Topics: Customer Experience, Voice of the Customer, embedded analytics, Analytics, Business Intelligence, Cloud Computing, Contact Center, Data, Digital Technology, Operations & Supply Chain, Enterprise Resource Planning, Digital transformation, natural language processing, AI and Machine Learning, continuous supply chain, agent management, Digital Business, Experience Management, Field Service, Process Mining, Streaming Analytics
AI’s Value to Contact Centers: Improved Customer and Agent Experiences
Posted by
Keith Dawson on Oct 21, 2021 3:00:00 AM
When artificial intelligence emerged from the labs and vendors started offering it as a component of their software, many contact-center buyers shied away from it. From their point of view, AI and machine learning tools were new, expensive, relatively untested and had an uncertain use case. This stance was understandable, as contact center professionals are traditionally expected to be risk-averse when deploying technology into their operations. Contact centers are, by design, supposed to be hardened, mission-critical sites of high reliability. There has historically been a bias towards avoiding new technology, deploying only when it has been thoroughly vetted across the industry.
0 Comments Click here to read/write comments
Topics: Customer Experience, Voice of the Customer, Analytics, Contact Center, AI and Machine Learning, agent management, Customer Experience Management, Field Service, customer service and support
