Technology innovation is accelerating faster than companies can keep up with. Many feel pressure to adopt new strategies that technology makes possible and find the resources required for necessary investments. In 2015 our research and analysis revealed many organizations upgrading key business applications to operate in the cloud and some enabling access to information for employees through mobile devices. Despite these steps, we find significant levels of digital disruption impacting every line of business. In our series of research agendas for 2016 we outline the areas of technology that organizations need to understand if they hope to optimize their business processes and empower their employees to handle tasks and make decisions effectively. Every industry, line of business and IT department will need to be aware of how new technology can provide opportunities to get ahead of, or at least keep up with, their competitors and focus on achieving the most effective outcomes.
Topics: Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Business Performance Management (BPM), Cloud Computing, Customer Performance, Financial Performance, Financial Performance Management (FPM), Governance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Information Optimization, Location Intelligence, Mobile Technology, Operational Intelligence, Operational Performance, Operational Performance Management (OPM), Predictive Analytics, Sales Performance, Sales Performance Management (SPM), Supply Chain Performance, Uncategorized, Workforce Performance, Big Data, Analytics
Using information technology to make data useful is as old as the Information Age. The difference today is that the volume and variety of available data has grown enormously. Big data gets almost all of the attention, but there’s also cryptic data. Both are difficult to harness using basic tools and require new technology to help organizations glean actionable information from the large and chaotic mass of data. “Big data” refers to extremely large data sets that may be analyzed computationally to reveal patterns, trends and associations, especially those related to human behavior and interaction. The challenges in dealing with big data include having the computational power that can scale to the processing requirements for the volumes involved; analytical tools to work with the large data sets; and governance necessary to manage the large data sets to ensure that the results of the analysis are accurate and meaningful. But that’s not all organizations have to deal with now. I’ve coined the term “cryptic data” to focus on a different, less well known sort of data challenge that many companies and individuals face.
Topics: Analytics, Budgeting, Business Analytics, Business Performance, Business Performance Management (BPM), Connotate, cryptic, data science, Datawatch, equity research, Finance Analytics, Financial Performance, Financial Performance Management (FPM), FP&A, Human Capital, Kapow, Kofax, Marketing, Office of Finance, Operational Performance, Operational Performance Management (OPM), Planning, Predictive Analytics, Sales Performance, Sales Performance Management (SPM), Social Media, Statistics, Supply Chain Performance, Big Data
Aria Systems provides companies with software for managing subscription or recurring revenue business models. A recurring revenue business models includes three types of selling and billing structures: a one-time transaction plus a periodic service charge; subscription-based services involving periodic charges; or a contractual relationship that charges periodically for goods and services. Aria’s cloud-based software addresses key requirements of users in the marketing, sales, operations and accounting functions in this type of business.
Topics: billing software, Business Analytics, Business Performance, Business Performance Management (BPM), Cloud Computing, Customer Engagement, customer life cycle, Customer Performance, Customer Service, ERP, Financial Performance, Marketing, NetSuite, Operational Performance, Recurring Revenue, SaaS, Sales, Sales Performance, Sales Performance Management (SPM), Office of Finance, Customer Experience
Stibo Systems has been providing product information management (PIM) software for decades. Its work has helped many organizations worldwide take control of their product information by developing a master definition that can be published across many channels from Web to digital to print. We recognized its work with customers Delta Faucet and Masco Corp. in our 2015 Ventana Research Leadership Award in Information Management. In 2014 Stibo Systems customer Brady Corp. won a similar award for Information Optimization. I have made it clear that in our view, when it comes to use all kinds of product content and data in business processes, product information management trumps master data management. Delivering value to business with PIM is much different than managing data infrastructure with MDM. There has been much angst in varying industry analyst views on this market segment. We analyze and rate vendors more rigorously than analyst firms that look at them only through an IT lens. Our methodology and framework put business first and IT second, and that shapes how we score vendors in PIM, MDM and other aspects of the software industry.
Topics: Business Performance, Business Performance Management (BPM), Cloud Computing, Customer Performance, Financial Performance, Financial Performance Management (FPM), Information Management, Information Optimization, Master Data Management, MDM, Mobile Technology, Operational Performance, PIM, Product Information Management, Sales Performance, Stibo Systems, Supply Chain Performance, Sales, Customer Experience
This has been a dramatic year for Informatica, a major provider of data integration software. In August it was acquired and taken private by Permira funds and Canada Pension Plan Investment Board for about US$5.3 billion. This change was accompanied by shifts in its management. CEO Sohaib Abbasi became chairman and now has left, and many executives were replaced while Anil Chakravathy became CEO from being the Chief Product Officer. The new owners appear to have shifted the company’s strategic priorities to emphasize profitability with reduced headcount and return on the purchase investment. Despite these changes, during the past six months Informatica has made key product announcements that will impact its future and the future of data management.
Topics: Business Performance Management (BPM), Cloud Computing, Data Integration, Data Management, Data Preparation, Data Quality, Governance, Risk & Compliance (GRC), Informatica, Information Management, Information Optimization, Master Data Management, MDM, Operational Performance Management (OPM), Risk & Compliance (GRC), Big Data