Ventana Research Analyst Perspectives

What Every CEO Needs to Know About IT

Posted by Robert Kugel on Nov 18, 2012 5:49:25 AM

The business/IT divide is a barrier that prevents most companies from achieving their true performance potential. The divide has remained a constant impediment since the dawn of business computing six decades ago. It’s not necessary for a CEO of a company to be able to write Java code or master the intricacies of an ERP or sales compensation application. However, that CEO must master the basics of IT just as he must understand basic corporate finance, the production process and – at least at a high level – the technologies that support that process. Only a handful of business schools give prospective MBAs a good grounding in the practical elements of information technology or preach the necessity of mastering an understanding of IT as they would, say, the efficient market hypothesis.

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Topics: Big Data, Performance Management, Sales Performance, Supply Chain Performance, competition, executive, strategic, strategy, Operational Performance, Business Performance, CIO, Cloud, Customer & Contact Center, Financial Performance, In-memory, Workforce Performance, CFO, IT, CEO, FPM

CIOs Need to Make Information Management a Real Priority

Posted by Mark Smith on Aug 8, 2012 12:10:03 PM

Our recent benchmark research on information management uncovered some startling facts about the level of technology adoption necessary for efficient information-centric organizations. Chief information officers (CIO) are responsible for the availability of information to their businesses in a consistent and timely basis, but in most organizations, information management is seen as just a delegated set of tasks and is not the CIO’s top priority. This unfortunate outlook can have a lasting impact on the efficiency and profitability of a business.

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Topics: Big Data, Operational Performance, Business Analytics, Business Performance, CIO, Customer & Contact Center, Data Management, Financial Performance, Information Applications, Information Management, Data, IT