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        ISG Software Research Analyst Perspectives

        At its Teradata Partners conference in Dallas, a broader vision for big data and analytics was articulated clearly. Their pitch centered on three areas – data warehousing, big data analytics and integrated marketing – that to some degree reflect Teradata’s core market and acquisitions in the last few years of companies like Aprimo who provides integrated marketing technology and Aster in big data analytics. The keynote showcased the company’s leadership position in the increasingly complex...

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        Topics: Big Data, Teradata, IT Performance, Analytics, Business Analytics, Business Intelligence, Business Performance, Customer & Contact Center, Information Applications

        While covering providers of business analytics software, it is also interesting for me to look at some that focus on the people, process and implementation aspects in big data and analytics. One such company is Nuevora, which uses a flexible platform to provide customized analytic solutions. I recently met the company’s founder, Phani Nagarjuna, when we appeared on a panel at the Predictive Analytics World conference in San Diego.

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        Topics: Big Data, Predictive Analytics, IT Performance, Business Analytics, Business Intelligence, Business Performance, Customer & Contact Center, Information Applications, Strata+Hadoop

        In our benchmark research on business technology innovation, organizations ranked analytics the number-one priority (for 39%) among six technology trends. Big data, perhaps because it is a more technical concept, ranked fifth, with 11 percent of organizations calling it a top innovation priority. But in this time of global business, nonstop communications and fierce competition, more organizations are finding that big data and analytics together can help them cope with constant change. They can...

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        Topics: Big Data, Predictive Analytics, Human Capital, IT Research, Analytics, Business Analytics, Business Intelligence, Business Performance, Customer & Contact Center, Information Applications, Talent Management

        QlikTech executives unveiled the future of what I cover in business analytics at its recent industry analyst summit in what they framed as natural analytics and how it underlies the company’s next major release in 2014, and with what they call QlikView.Next which they have outlined publicly. Anthony Deighton, SVP Products and Donald Farmer, VP of Product Management, did most of the talking, but it is clear that the idea unifies the business and technology strategy for its future.

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        Topics: QlikView, discovery tools, IT Performance, Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Information Applications, Qlik

        Oracle continues to enrich the capabilities of its Hyperion suite of applications that support the finance function, but I wonder if that will be enough to sustain its market share and new generation of expectations. At the recent Oracle OpenWorld these new features were on display, and spokespeople described how the company will be transitioning its software to cloud deployment. Our 2013 Financial Performance Management Value (FPM) Index rates Oracle Hyperion a Warm vendor in my analysis,...

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        Topics: Big Data, Mobile, Planning, Social Media, ERP, Human Capital Management, Modeling, Office of Finance, Reporting, Budgeting, close, closing, Consolidation, Controller, driver-based, Finance Financial Applications Financial Close, Hyperion, IFRS, Tax, XBRL, Analytics, Business Analytics, Business Intelligence, Business Performance, CIO, Cloud Computing, Financial Performance, In-memory, Oracle, CFO, compliance, Data, benchmark, Financial Performance Management, financial reporting, FPM, GAAP, Integrated Business Planning, Price Optimization, Profitability, SEC Software

        The 2013 Oracle OpenWorld in San Francisco was unique in several ways. Against the background of the America’s Cup yacht races on the bay, which Team Oracle won in an amazing comeback, this was the first year in which OpenWorld dedicated a separate track to the full aspects of human capital management (HCM). This emphasis helped to demonstrate Oracle’s increased commitment to HCM. That and several important innovations in the company’s Oracle HCM Cloud product suite led us to select Oracle as...

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        Topics: Big Data, Sales Performance, Social Media, Supply Chain Performance, Gamifiacation, HCM, OpenWorld, Operational Performance, Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Oracle, Workforce Performance

        Pentaho recently announced Pentaho 5.0 which represents a major advancement for this supplier of business analytics and data integration software as well as for the open source community to which it contributes and supports. In fact, with 250 new features and enhancements in the 5.0 release, it’s important not to lose the forest for the trees. Some of the highlights are a new user interface that caters to specific roles within the organization, tight integration with emerging databases such as...

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        Topics: Big Data, Pentaho, IT Performance, Analytics, Business Analytics, Business Intelligence, Business Performance, Customer & Contact Center, Data Integration, Information Applications, Information Management

        ResponseTek is a well-established player in the marketing and customer feedback markets. It has four products that cover market research, customer feedback, knowledge management and media monitoring,  that enable companies to capture comments made on public sites, typically social media-based. Its customer feedback products support creation, collection and analysis of feedback through multiple channels, as I have noted, including mobile devices. ResponseTek has now taken its support for mobile...

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        Topics: Customer Analytics, Customer Experience, Customer Feedback Management, Speech Analytics, Self-service, Analytics, Business Analytics, Business Intelligence, Business Performance, Cloud Computing, Customer & Contact Center, Customer Service, Call Center, Contact Center, Contact Center Analytics, Text Analytics

        In his keynote speech at the sixth annual Tableau Customer Conference, company co-founder and CEO Christian Chabot borrowed from Steve Jobs’ famous quote that the computer “is the equivalent of a bicycle for our minds,” to suggest that his company software is such a new bicycle. He went on to build an argument about the nature of invention and Tableau’s place in it. The people who make great discoveries, Chabot said, start with both intuition and logic. This approach allows them to look at...

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        Topics: Sales Performance, IT Performance, Operational Performance, Analytics, Business Analytics, Business Intelligence, Business Performance, CIO, Cloud Computing, Customer & Contact Center, Information Applications, Information Management, Location Intelligence, Visualization, Data

        Technology for the Office of Finance can have transformative power. Although progress has been slow at times, today’s finance organizations are fundamentally different from those of 50 years ago. For one thing, they require far fewer resources (chiefly people) to perform basic accounting, treasury and corporate finance tasks. In addition, public corporations report results sooner – sometimes weeks sooner – than they could in the mid-20th century. And finance departments are able to harness...

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        Topics: ERP, GRC, Office of Finance, audit, finance transformation, Tax, Analytics, Business Analytics, Business Intelligence, Business Performance, Financial Performance, CFO, Vertex, FPM, Innovation Awards
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        • Ventana Research’s Analyst Perspectives are fact-based analysis and guidance on business, industry and technology vendor trends. Each Analyst Perspective presents the view of the analyst who is an established subject matter expert on new developments, business and technology trends, findings from our research, or best practice insights.

          Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity and reviewed to ensure it delivers reliable and actionable insights. It is reviewed and edited by research management and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Analyst Perspective before it is published. If you have any issue with an Analyst Perspective, please email them to ChiefResearchOfficer@ventanaresearch.com

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