Hadoop Summit is the biggest event on the West Coast centered on Hadoop, the open source technology for large-scale data processing. The conference organizers, Hortonworks, estimated that more than 2,400 people attended, which if true would be double-digit growth from last year. Growth on the supplier side was even larger, which indicates the opportunity this market represents. Held in Silicon Valley, the event attracts enterprise customers, industry innovators, thought leaders and venture...
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Topics:
Big Data,
IT Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Intelligence,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Governance, Risk & Compliance (GRC),
Information Applications,
Information Management,
Operational Intelligence,
Strata+Hadoop
Anyone who follows salesforce.com is used to surprises, but over the last couple of months the company has come up with some that go beyond the usual. It rebranded the recent user conference in London as a customer company event. This follows from changing its messaging to urge every company to become a customer company not a social company. The event itself was everything we have come to expect, using an array of customer case studies to show how salesforce.com’s products help companies...
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Topics:
Sales,
Sales Performance,
Social Media,
Customer Experience,
Social CRM,
Voice of the Customer,
Mobile Apps,
Self-service,
Operational Performance,
Analytics,
Cloud Computing,
Collaboration,
Customer & Contact Center,
Customer Service,
Information Applications,
Call Center,
Contact Center,
CRM
Along with other aspects of the finance organization, there’s increasing emphasis on having the treasury function play more of a strategic role in the organization. Typically, Treasury is charged with keeping track of and managing cash. Especially in larger organizations, this can be complicated because of multiple bank accounts, complex financing requirements and many methods of receiving and making payments; the complexity deepens when more than one currency is used across multiple...
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Topics:
Predictive Analytics,
Office of Finance,
Controller,
credit,
debt,
Analytics,
Business Performance,
Financial Performance,
CFO,
cash management,
Financial Performance Management
To strengthen its position in both core talent management and the social form of it, Peoplefluent has purchased a video collaboration platform and enhanced its existing recruiting products. My colleague Mark Smith wrote about Peoplefluent’s evolution toward a social talent management platform with its acquisition of Socialtext. In addition, our firm selected Peoplefluent’s customer Citrix for the 2013 Technology Innovation Award; it provides a practical example of how to use mobile technologies...
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Topics:
Social Media,
Customer Experience,
HCM,
Peoplefluent,
Recruiting,
Business Collaboration,
Collaboration,
Workforce Performance
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Topics:
Social Media,
Customer Analytics,
Customer Experience,
Speech Analytics,
Voice of the Customer,
Mobile Apps,
Self-service,
Analytics,
Business Analytics,
Business Collaboration,
Cloud Computing,
Collaboration,
Customer & Contact Center,
Customer Service,
IBM,
Call Center,
Contact Center,
Contact Center Analytics,
CRM,
Desktop Analytics,
IBM Watson,
Text Analytics
Roambi, a supplier of mobile analytics and visualization software, announced the release of a cloud-based version of its product, which allows the company to move beyond the on-premises approach where it is established and into the hands of more business users. Roambi Business enables users to automate data import, create models and refresh data on demand. Furthermore, the company announced a North America Partner Program along with the cloud release. This will encourage ISVs and solution...
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Topics:
Mobile,
Sales Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Intelligence,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Operational Intelligence,
Roambi
Predictive analytics in an inherently difficult task and often takes specialized skills. While not easy, the business results of predictive analytics can be significant. 68% of companies say they use predictive analytics to create competitive advantage while 55% say that they increase revenue. KXEN is a software company that specializes in making predictive analytics easier to use by automating predictive analytic processes and some data preparation tasks. Like other predictive analytics...
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Topics:
Predictive Analytics,
Sales Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Intelligence,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Information Applications,
KXEN,
Operational Intelligence,
commodity models
Cornerstone OnDemand is a vendor of cloud-based systems for talent management. In February I covered the launch of its Cornerstone for Salesforce application and its announcement of annual earnings. Cornerstone has approximately 1,300 clients and 11 million users in companies with on average 9,000 employees. The company released its financial results for the first quarter of 2013 in May, showing year-over-year revenue growth of 57 percent, to $37.7million. This is an all-time quarterly high for...
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Topics:
Social Media,
HCM,
Business Intelligence,
Cloud Computing,
Workforce Performance,
Cornerstone OnDemand,
Talent Management,
Project Management
Cisco Systems has announced its intent to acquire Composite Software, which provides data virtualization to help IT departments interconnect data and systems; the purchase is scheduled to complete in early August. Cisco of course is known for its ability to interconnect just about anything with its networking technology; this acquisition will help it connect data better across networks. Over the last decade Composite had been refining the science of virtualizing data but had reached the peak of...
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Topics:
Big Data,
Networking,
IT Performance,
Operational Performance,
Business Analytics,
Business Intelligence,
Business Performance,
Cloud Computing,
Data Management,
Information Applications,
Information Management,
Cisco,
Composite Software,
Data,
Data Virtualization,
Information Optimization,
Internet of Everything,
Strata+Hadoop
IBM’s Big Data and Analytics Analyst Insights conference started me thinking about the longer-term potential impact of big data and related technologies on business management. I covered some of the near-term uses of big data and analytics in an earlier perspective. There are numerous uses of big data that can provide incremental improvements to existing processes and practices. Some of these will have a significant impact on changing business models, enabling new classes of products and...
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Topics:
Big Data,
Planning,
Predictive Analytics,
Management,
Budgeting,
Operational Performance,
Analytics,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Performance,
IBM,
Information Management,
decision,
FPM,
Watson