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        Ventana Research Analyst Perspectives

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        Infor’s Learning Management System Advances Capabilities

        Here are some insights on Infor drawn from our latest Value Index research, which provides a balanced perspective of Learning Management Systems (LMS) vendors and products that’s rooted in an understanding of business drivers and needs. Our continuous research and analysis of the market for business applications and technologies guide our comprehensive approach to this Value Index on Learning Management Systems 2020. Organizations can use it to evaluate existing suppliers and potential new technology partners; applying it can shorten the cycle time for an RFP. This approach not only reduces cost and time but also minimizes the risk of making a decision that is bad for theVentana_Research_Value_Index_LMS_logo_2020 business. Using the Value Index will enable your organization to achieve the levels of efficiency and effectiveness needed to optimize learning management.

        We evaluated Infor and 11 other vendors in seven categories, five product-related (adaptability, capability, manageability, reliability and usability) and two concerning the vendor (TCO/ROI and vendor validation). To arrive at the Value Index rating for a given vendor, we weighted each of the seven categories to reflect its relative importance in an RFP process, with the weightings based on data derived from our benchmark research on LMS.

        Infor ranks seventh overall in this LMS Value Index, largely due to less evidence of market momentum and ongoing investment in learning management than the top performers in this Value Index.

        Nonetheless, the vendor’s learning management product offers impressive capabilities such as several forms of adaptive learning, an assessments-driven Talent Science foundation that suggests relevant content to learners, social tagging, chat and gamification features as well as extended enterprise support. Infor’sVentana_Research_Value_Index_LMS_Infor_200727 highest scores are in the Manageability category — the product has among the highest application uptime levels in the learning management industry and provides impressive support for IT and business administrators along with a sophisticated security model.

        This assessment finds that Infor has room for improvement in the Validation category; while customer references were solid, the vendor would have performed better with a more compelling learning management product roadmap that includes clear evidence of market momentum and ongoing investment in learning management.

        This research-based index is the most comprehensive assessment of the value of learning management systems (LMS) software in the industry. You can learn more about our Value Index as an effective vendor selection and RFI/RFP tool here and participating vendors can learn more about how to use the Value Index here.

        Authors:

        Ventana Research

        Ventana Research is the most authoritative and respected market research and advisory services firm focused on improving business outcomes through optimal use of people, processes, information and technology. Since our beginning, our goal has been to provide insight and expert guidance on mainstream and disruptive technologies. In short, we want to help you become smarter and find the most relevant technology to accelerate your organization's goals.

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        • Ventana Research’s Analyst Perspectives are fact-based analysis and guidance on business, industry and technology vendor trends. Each Analyst Perspective presents the view of the analyst who is an established subject matter expert on new developments, business and technology trends, findings from our research, or best practice insights.

          Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity and reviewed to ensure it delivers reliable and actionable insights. It is reviewed and edited by research management and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Analyst Perspective before it is published. If you have any issue with an Analyst Perspective, please email them to ChiefResearchOfficer@ventanaresearch.com

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