Here are some insights on ADP drawn from our latest Value Index research, which provides an analytic 
assessment of how well total compensation management vendors’ offerings address buyers’ requirements. The Ventana Research Value Index on Total Compensation Management 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated ADP and six other vendors in seven categories, five product-related (adaptability, capability, manageability, reliability and usability) and two concerning the vendor (TCO/ROI and vendor validation). To arrive at the Value Index rating for a given vendor, we weighted each of the seven categories to reflect its relative importance in an RFP process, with the weightings based on data derived from our benchmark research on total compensation.
ADP ranks fifth overall in this
Value Index evaluation and is a Value Index Leader in TCO/ROI due to its sophisticated ROI calculator and business case materials. The vendor’s Vantage HCM is a flexible platform for supporting annual and ongoing compensation reviews. It includes a significant amount of compensation benchmark data stratified by job families and regions, performance indicators and core HR data for use in making informed total compensation decisions. Valuable product capabilities include an engaging and actionable visualization of budgets and spending and a pay equity exploration tool.
ADP excels in the Reliability category due to excellent product performance and scalability. The vendor’s second-best score is in Capability, reflecting functionality such as real-time market data integration with smart job matching.
We see opportunities for improvement in Validation, where the vendor could provide more information on product investment priorities and additional case studies related to total compensation. Additionally, Usability scores would be higher if ADP made it easier to collaborate around compensation decision inputs and if the product included more variable compensation data along with associated targets.
This research-based index is the most comprehensive assessment of the value of total compensation management software in the industry. You can learn more about our Value Index as an effective vendor selection and RFI/RFP tool here. Participating vendors can learn more about how to use the Value Index here.
Authors:
Ventana Research
Ventana Research, now part of Information Services Group (ISG), is the most authoritative and respected market research and advisory services firm focused on improving business outcomes through optimal use of people, processes, information and technology. Since our beginning, our goal has been to provide insight and expert guidance on mainstream and disruptive technologies. In short, we want to help you become smarter and find the most relevant technology to accelerate your organization's goals.
