ISG Software Research Analyst Perspectives

Here are some insights on PeopleFluent drawn from our latest Value Index research, which provides an analytic assessment of how well total compensation management vendors’ offerings address buyers’ requirements. The Ventana Research Value Index on Total Compensation Management 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated PeopleFluent and six other vendors in seven categories, five product-related (adaptability, capability, manageability, reliability and usability) and two concerning the vendor (TCO/ROI and vendor validation). To arrive at the Value Index rating for a given vendor, we weighted each of the seven categories to reflect its relative importance in an RFP process, with the weightings based on data derived from our benchmark research on total compensation.

PeopleFluent ranks third in this Value Index on Total Compensation Management. The vendor is a Value Index Leader overall and in the Capability, TCO/ROI and Validation categories as well as in our aggregated Customer Assurance supercategory. For more than two decades, total rewards management has been one of the centerpieces of PeopleFluent’s talent management suite. The product is able to accommodate global organizations with complex compensation plans, programs and packages.

PeopleFluent ranks first in Validation due to strong customer references and a clear product roadmap. The product also excels in the Capability category because it provides online access to compensation history, can accommodate an unlimited number of compensation plans and packages and offers the ability to clone plan features and eligibility criteria. The product is linked with the vendor’s performance management software and enables top-down and bottom-up budgeting; it also provides compensation guidance based on an array of variables and can match job families to benchmark jobs.

PeopleFluent Compensation would improve in the Usability category if it offered a more modern and consumerized user experience. Usability in the digital era should include intelligent alerts and virtual agents. We also see opportunity to improve in Validation — while the vendor’s references and case studies were both impressive, the roadmap information provided was not enough for a prospective buyer to see if the vendor’s product priorities align with its business priorities.

This research-based index is the most comprehensive assessment of the value of total compensation management software in the industry. You can learn more about our Value Index as an effective vendor selection and RFI/RFP tool here. Participating vendors can learn more about how to use the Value Index here.