Ventana Research Analyst Perspectives

Tidemark Enables More Effective Business Planning

Posted by Robert Kugel on Nov 17, 2015 10:27:58 PM

Tidemark Systems offers a suite of business planning applications that enable corporations to plan more effectively. The software facilitates rapid creation and frequent updating of integrated company plans by making it easy for individual business functions to create their own plans while allowing headquarters to connect them to create a unified view. I coined the term “integrated business planning” a decade ago to highlight the potential for technology to substantially improve the effectiveness of planning and budgeting in corporations, and it remains true that integrating business planning can produce superior results. Companies that maintain direct links between functional or departmental plans more often have a planning process that works well than others. Our next-generation business planning benchmark research shows that two-thirds (66%) of those that maintain such links have a planning process that works well or very well, compared to 40 percent that copy information from individual plans into an overall plan and just 25 percent in which plans have little or no connection.

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Topics: Planning, Sales Performance, Supply Chain Performance, Human Capital, Reporting, Budgeting, user experience, Operational Performance, Analytics, Business Performance, Customer & Contact Center, Financial Performance, Business Performance Management (BPM), Business Planning, Financial Performance Management (FPM), Demand Planning, headcount planning marketing, Integrated Business Planning, Project Planning

NetSuite Rides Wave of Cloud ERP Adoption

Posted by Robert Kugel on Aug 3, 2014 8:19:04 AM

Like other vendors of cloud-based ERP software, NetSuite offers the key benefits of software as a service (SaaS): a smaller upfront investment, faster time to value and potentially lower operating costs. Beyond that NetSuite’s essential point of competitive differentiation from is broad functionality beyond financial management, including capabilities for customer relationship management (CRM), professional services automation (PSA) and human capital management (HCM). These components make it easier for businesses to manage processes from end to end (such as quote- or order-to-cash) as well as to have transactions and business data available in a single system in consistent forms and synchronized. This in turn facilitates real-time reporting, dashboards and the use of analytics that integrate a wider set of functional data. Midsize companies are most likely to benefit from this integration because typically they have smaller, less sophisticated IT staffs than larger ones. A side benefit of having a single, integrated data source is improvement of situational awareness and visibility for executives and managers. It also enables organizations to reduce their use of spreadsheets for stitching together processes, doing routine analyses and reporting. These sorts of activities waste valuable time and reduce an organization’s agility.

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Topics: Microsoft, Mobile, SaaS, Social Media, ERP, HCM, Human Capital, communications, Dynamics AX, Dynamics GP, Dynamics NAV Dynamics SL, process, PSA, reseller, Sage Software, UI, Unit4, user experience, Analytics, Business Analytics, Business Collaboration, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Accounting, CFO, CRM, FinancialForce, HR, Infor, Social, Financial Performance Management, FPM, Plex, Professional Services Automation, Workday Collaboration

IBM Advances Business Experience in Using Advanced Analytics

Posted by Robert Kugel on Jul 3, 2014 9:13:31 PM

The developed world has an embarrassment of riches when it comes to information technology. Individuals walk around with far more computing power and data storage in their pockets than was required to send men to the moon. People routinely hold on their laps what would have been considered a supercomputer a generation ago. There is a wealth of information available on the Web. And the costs of these information assets are a tiny fraction of what they were decades ago. Consumer products have been at the forefront in utilizing information technology capabilities. The list of innovations is staggering. The “smart” phone is positively brilliant. Games are now a far bigger business than motion pictures.

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Topics: Big Data, Mobile, Predictive Analytics, Sales Performance, Social Media, Performance, user experience, Operational Performance, Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Customer & Contact Center, Financial Performance, IBM, finance, Sales Performance Management, Social, Financial Performance Management, SPSS

Epicor Faces a Challenging Future

Posted by Robert Kugel on Jun 2, 2014 9:46:51 AM

Epicor used its recent user group conference to explain its strategic direction and product roadmap. The company is the result of multiple mergers of business software corporations over the past 15 years; its target customers are midsize companies and midsize divisions of larger organizations. Its most significant products are Epicor (ERP software aimed mainly at manufacturing and distribution companies) and Activant Solutions (software for small and midsize retailers, including a point-of-sale system). The company also has software that manages CRM, HR and human capital and supply chains,  and provides financial performance management (FPM) and governance, risk and compliance (GRC) capabilities. These components of the software suites are adequate for the needs of many of the company’s target customers and are not intended as stand-alone applications.

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Topics: Microsoft, Mobile, SaaS, Supply Chain Performance, ERP, HCM, Human Capital, communications, Dynamics AX, Dynamics GP, Dynamics NAV Dynamics SL, Epicor, process, reseller, Sage Software, UI, Unit4, user experience, Operational Performance, Analytics, Business Analytics, Business Performance, Cloud Computing, Collaboration, Customer & Contact Center, Financial Performance, Workforce Performance, Accounting, CFO, FinancialForce, HR, Infor, Workday, Social, Financial Performance Management, FPM, Plex

Infor at the End of the Beginning

Posted by Robert Kugel on May 3, 2014 10:54:52 PM

From my perspective, Infor’s strategy to accelerate revenue growth is to offer companies more innovation and a lower and more predictable cost of ownership than its rivals in the business software market; its products include the major categories of ERP, human resources and financial performance management. It aims to innovate by focusing on improving the user experience and to lower costs by redesigning its software architecture. The innovation stems from a fresh approach to designing interactions between users and business software: simplifying it and providing a more modern user experience that people have grown accustomed to in their personal software. The better cost-effectiveness rests on designing its software to reduce the expense of integrating and customizing it. One element of this is creating richer functionality for narrowly segmented micro-verticals. Another is offering cloud-based versions built on less expensive open source infrastructure and third-party commodity services. The software markets that Infor serves are mature and offer limited growth. So to be successful the company must increase both its market share and its share of a company’s IT spend (capturing internal IT spending and outlays to third-party consultants and systems integrators). To prove that the company’s strategy is working will require sustained organic growth (excluding new acquisitions) in revenues.

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Topics: Microsoft, Mobile, SaaS, Sales Performance, Supply Chain Performance, ERP, HCM, Human Capital, Dynamics AX, Dynamics GP, Dynamics NAV Dynamics SL, reseller, Sage Software, UI, Unit4, user experience, Operational Performance, Analytics, Business Analytics, Business Collaboration, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Information Management, Workforce Performance, Accounting, CFO, FinancialForce, HR, Infor, Workday, Financial Performance Management, FPM, Plex