Ventana Research Analyst Perspectives

FinancialForce Brings More Mobile, Social and Planning Technology to Market

Posted by Ventana Research on Sep 17, 2014 9:25:55 AM

FinancialForce’s 2014 summer release incorporates improvements in mobile and collaboration features and provides enhancements to the planning dimension of its professional services automation (PSA) suite. In the last couple of releases the company emphasized expansion in the functional capabilities of its ERP suite, as I noted, focusing on human capital management and professional services automation as well as some supply chain automation capabilities.

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Topics: SaaS, Sales Performance, Salesforce.com, Social Media, ERP, HCM, Human Capital, Consulting, distribution, PSA, Salesforce1, supply chain automation, Unit4, Analytics, Business Performance, Cloud Computing, Financial Performance, Accounting, FinancialForce, HR, Professional Services Automation, SCM

Cloud Computing is More Than Multitenancy

Posted by Robert Kugel on Apr 2, 2014 9:22:04 AM

There’s a growing realization that the multitenant approach to the cloud isn’t the only option that companies should weigh in deciding between deploying software on-premises and in the cloud. That some people describe the multitenancy approach as “the real cloud” reflects the contentious nature of some technical debates, especially those that occur early in the evolution of a new technology. Multitenancy does have advantages that confer cost savings, and these have been important in the first stages of cloud adoption. However, we predict that single-tenant structures will rapidly gain in importance as corporations mature in their use of cloud computing, especially with respect to how they manage their ERP systems, as I have written. Corporations are increasingly adopting Web-based applications and moving their computing environments to a hybrid model that combines a combination of on-premises and cloud deployment options (private, community and public; single- and multitenant; or managed cloud). The right choice depends on the needs of the company and the ability of vendors to provide services that match their requirements.

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Topics: Microsoft, Mobile, SaaS, Salesforce.com, ERP, HCM, Human Capital, Planview, Concur, Dynamics AX, Dynamics GP, Dynamics NAV Dynamics SL, PSA, reseller, Sage Software, Salesforce1, Unit4, Analytics, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Accounting, CFO, FinancialForce, HR, Infor, Tagetik, Workday, Plex

ERP’s Future Is Hybrid Cloud

Posted by Robert Kugel on Mar 20, 2014 9:57:00 PM

Information technologists are fond of predictions in which the next big thing quickly and entirely renders the existing thing so completely obsolete that only troglodytes would cling to such outmoded technology. While this vision of IT progress may satisfy the egos of technologists, it rarely reflects reality. Mainframes didn’t disappear, for example. Although they long ago lost their dominant position, many remain key parts of corporate computing infrastructures. The IT landscape is a hybrid because technology users have varying requirements and constraints that can lengthen replacement cycles. Most business users of IT pay little attention to the religious wars of technologists because they take a pragmatic approach: They use technology to achieve business ends. This scenario is repeating itself in clamor about another corporate mainstay, the ERP system, which advocates claim will soon be redeployed en masse to cloud computing. That, too, won’t happen. I believe that ERP will increasingly become cloud-based, but it will be in hybrid cloud environments.

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Topics: Microsoft, SaaS, Salesforce.com, ERP, HCM, Human Capital, Dynamics AX, Dynamics GP, Dynamics NAV Dynamics SL, PSA, reseller, Sage Software, Salesforce1, Unit4, Analytics, Business Performance, Cloud Computing, Financial Performance, Accounting, CFO, FinancialForce, HR, Infor, Workday, mobule, Plex, Professional Services Automation

Microsoft Shows Off More than ERP with Dynamics

Posted by Robert Kugel on Mar 13, 2014 2:18:11 AM

Convergence is the Microsoft Dynamics business software user group’s meeting. Dynamics’ core applications are mainly in the accounting and ERP category, descendants of products Microsoft acquired: Great Plains (now GP), Solomon (SL), Navision (NAV) and Damgaard’s Axapta (AX), to which Microsoft has added its own CRM application. It has been more than a decade since the acquisitions of Great Plains (which itself had already purchased Solomon Software), and Navision, Damgaard and the software applications family has evolved steadily if slowly since then. More recently, Microsoft has added cloud services that simplify and improve the connection between remote users and the on-premises core systems, as well as integration with Office365.

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Topics: Microsoft, SaaS, Sales Performance, Salesforce.com, ERP, HCM, Human Capital, Consulting, distribution, Dynamics AX, Dynamics GP, Dynamics NAV Dynamics SL, PSA, reseller, Sage Software, Salesforce1, Unit4, Operational Performance, Analytics, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Accounting, CFO, FinancialForce, HR, Infor, Workday, mobule, Plex, Professional Services Automation

FinancialForce Broadens Its Reach with ERP and More

Posted by Robert Kugel on Feb 26, 2014 8:13:32 AM

FinancialForce recently introduced FinancialForce ERP, a family of cloud-based software designed to support a variety of customer-centric businesses such as professional services organizations or companies that specialize in business and industrial distribution. Many of these types of businesses are midsize or small (having 50 to 1,000 employees) and can benefit from the integration of FinancialForce’s accounting, professional services automation, human capital management (HCM) and supply chain management (SCM) software. The company added the last two capabilities at the end of 2013 with the acquisitions of Vana Workforce and Less Software, respectively, which I commented  on. Like FinancialForce’s, their software runs on the Salesforce1 platform, which means that integration of these elements was straightforward. It also enables companies that use or are planning to use salesforce.com for sales and customer service to simplify integration of those with the operational and back-office software, by enabling single sign-on, end-to-end process management and a single data source for reporting and analysis. This integration can significantly reduce or even eliminate the need to re-enter information into systems or to use spreadsheets, documents and email to manage processes. With all of the data available in a single system, creating reports and automating their distribution becomes easier. All of this, in turn, should cut the amount of time and effort spent on administrative and clerical functions and enhance the productivity of the organization.

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Topics: SaaS, Sales Performance, Salesforce.com, Supply Chain Performance, ERP, HCM, Human Capital, Consulting, distribution, PSA, Salesforce1, supply chain automation, Unit4, Operational Performance, Analytics, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Workforce Performance, Accounting, FinancialForce, HR, Professional Services Automation, SCM