Ventana Research Analyst Perspectives

Salesforce Struggles to Deliver on the Dream of Analytics

Posted by Mark Smith on Sep 21, 2012 12:35:59 PM

I was at the Salesforce.com Dreamforce conference this week to hear about the latest advancements from the cloud computing software giant. Salesforce has helped revolutionize cloud computing for business, and its social media and collaborative technologies help advance business processes in sales, customer service and improve the interactions between employees, partners and customers. Salesforce has made great advancements in cloud, social and mobile technology, as I have assessed and my colleague did too.

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Topics: Predictive Analytics, QlikView, Sales Performance, Social Media, Gooddata, KXEN Informatica, SnapLogic, Operational Performance, Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, InetSoft, Information Applications, Information Management, Operational Intelligence, BIRST, Cloud9 Analytics, Domo, Information Builder iway, Roambi, Salesforce