Services for Organizations

Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection

Consulting & Strategy Sessions

Ventana On Demand

    Services for Investment Firms

    We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

    Consulting & Strategy Sessions

    Ventana On Demand

      Services for Technology Vendors

      We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

      Analyst Relations

      Demand Generation

      Product Marketing

      Market Coverage

      Request a Briefing

        Ventana Research Analyst Perspectives

        << Back to Blog Index

        Master Metrics with Kyligence Zen

        Analytics processes are all about how organizations use data to create metrics that help manage and improve operations. Yet, the discipline applied to analytics processes seems to be lacking compared to data processes. I’ve pointed out that the weak link in data governance is often analytics. Organizations can also do a better job tying AnalyticOps to DataOps and do more to define and manage metrics. Our research has shown that creating and managing metrics in a semantic model improves analytics processes.

        Some analytics software vendors are starting to tackle this problem, offering semantic models, semantic layers, metrics stores and headless business intelligence. Kyligence is among those vendors. The company recently expanded its portfolio to include Kyligence Zen, which it refers to as a metrics platform. Zen includes four key components: a metrics catalog, metrics automation, goals and an application programming interface (API).

        The metrics catalog enables organizations to define and manage metrics, including the ability to import metrics definitions from business intelligence systems and data warehouses. Kyligence and its partners also provide a set of metrics templates which serve as a starting point for specific types of analyses. Metrics automation, another component of Zen, uses artificial intelligence and machine learning to extract information from usage logs, SQL history, data warehouses and data lakes to automatically generate and maintain entries in the metrics catalog. It’s a form of augmented intelligence, designed to make analytics processes easier. We assert that by 2025, 9 in 10 analytics processes will be enhanced by AI and machine learning to streamline operations and increase the value that can be derived from data.

        The goals portion of Zen focuses on a key aspect of metrics: comparing the value of a metric to its associated target. The goals module also aligns specific metrics with goals of the organization. These goals can be structured in a hierarchical fashion with subgoals, helping to drive overall goals. The API for Zen enables headless BI operations – in other words, programmatic access to the metrics that don’t require human intervention. For example, you may have metrics on cloud cost management that are monitored continuously to shift workloads from one type of resource to another in order to optimize costs.

        The metrics catalog at the core of Zen provides consistency and trust through a single repository for the various metrics shared across an organization. The value of Zen could be enhanced through further integration with more catalogs and business intelligence tools, extending the consistency across more data and analytics processes.

        Organizations need to be more disciplined about metrics processes, which deliver significantly increased satisfaction with analytics and better governance capabilities. Kyligence Zen provides a metrics platform that enables that discipline. I recommend that organizations looking for better management of metrics consider Kyligence Zen.


        David Menninger


        David Menninger
        SVP & Research Director of Technology Research Ventana Research

        David Menninger leads the overall expertise direction in digital technology including data and analytics technologies at Ventana Research. He covers topics including; analytics and data; AI and machine learning; blockchain; cloud computing; collaborative and conversational computing; extended reality; internet of things; mobile computing; and robotic automation.


        Our Analyst Perspective Policy

        • Ventana Research’s Analyst Perspectives are fact-based analysis and guidance on business, industry and technology vendor trends. Each Analyst Perspective presents the view of the analyst who is an established subject matter expert on new developments, business and technology trends, findings from our research, or best practice insights.

          Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity and reviewed to ensure it delivers reliable and actionable insights. It is reviewed and edited by research management and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Analyst Perspective before it is published. If you have any issue with an Analyst Perspective, please email them to

        View Policy

        Our Analysts

        Subscribe to Email Updates

        Posts by Month

        see all

        Posts by Topic

        see all

        Analyst Perspectives Archive

        See All