Ventana Research Analyst Perspectives

The Value Index of Workforce Management Software for 2014

Posted by stephanmillard on Jan 23, 2014 9:06:13 AM

Ventana Research recently released our Value Index on Workforce Management for 2014. We define workforce management as the set of processes by which organizations manage their hourly and salaried employees to maximize productivity. It involves not only tracking time worked and providing compensation for it but also aligning that work to the objectives of the organization and to the individual employee’s needs. Our Value Indexes are informed by more than a decade of analysis of how well technology suppliers and their products satisfy specific business and IT needs. For each we perform a detailed evaluation of product functionality and suitability to task in five categories as well as of the effectiveness of vendor support for the buying process and customer assurance. In this case the resulting index gauges the value offered by each vendor and its products in supporting workforce management, which is necessary for running an organization efficiently and effectively.

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Topics: Sales Performance, SAP, Social Media, Kronos, Empower, Operational Performance, WFM, Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Cloud Computing, Customer & Contact Center, Mobility, Oracle, Workforce Performance, ADP, Ceridian, Infor, SumTotal Systems, Value Index, Workforce Management, workforce software, Workplace

WorkForce Software Focuses on Effective and Efficient Workforces

Posted by Mark Smith on Jul 27, 2012 9:20:11 AM

Our research agenda for 2012 in human capital management outlined the importance of workforce management for all organizations. One provider, WorkForce Software, provides systems that support scheduling, time and attendance, leave and absence and fatigue management. As I noted in my last analysis on WorkForce Software, the company’s focus on the fatigue aspect of workforce management, especially in white-collar environments such as transportation, utilities and healthcare, has provided them both recognition and growth. I attended the company’s first technology analyst summit this week to get a deeper view into the company and its products and see how it is shaping up in light of our research on the key applications providers in this market.

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Topics: Sales Performance, SAP, Social Media, Supply Chain Performance, Sustainability, mobile workforce, SuccessFactors, Business Technology Innovation, IT Performance, IT Research, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Location Intelligence, Operational Intelligence, Workforce Performance, HTML5, Time & Attendance, Workforce Management, workforce software

The Unofficial Business Technology Guide for HR Technology Conference

Posted by Mark Smith on Oct 3, 2011 12:42:35 PM

The HR Technology Conference and Expo in Las Vegas that begins today will showcase an array of new business technology innovations for human capital management and talent management. The business technology to help human resources professionals is evolving dramatically, and this is a place for HR and workforce management professionals to find new methods that help increase productivity and optimize business outcomes. Early this year our firm defined five business technology innovations that will be vitally important in this decade for HR as well as other lines of business: They are cloud computing, social media, mobility, analytics and collaboration. Each of these when integrated with business and workforce processes can improve worker/manager interactions, and when combined they can have a widespread impact across the enterprise.

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Topics: Mobile, Performance Management, Social Media, Human Capital Management, human resources, Metrics, performance indicators, Recruiting, Operational Performance, Apple, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, productivity, talent acquisition, Talent Management, Workforce Analytics, workforce software

The Unofficial Talent Management Guide for HR Technology Conference

Posted by Mark Smith on Oct 3, 2011 12:33:15 PM

The HR Technology Conference and Expo in Las Vegas that begins today will showcase an array of new applications for talent management. The array of applications and advancements to help human resources professionals is evolving dramatically, and this is a place for HR and workforce management professionals to find new methods that help increase productivity and optimize business outcomes. The five business technologyinnovations that will be vitally important in this decade for HR as well as other lines of business: They are cloud computing, social media, mobility, analytics and collaboration. If you want to read what is new in these areas, you can read my business technology guide to the conference.  Each of these when integrated with talent management processes can improve the potential of your workforce and help recruit and retain talent.

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Topics: Mobile, Performance Management, Social Media, Human Capital Management, human resources, Metrics, performance indicators, Recruiting, Operational Performance, Apple, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Workforce Performance, Compensation, productivity, talent acquisition, Talent Management, Workforce Analytics, workforce software

The Unofficial Talent Management Guide for HR Technology Conference

Posted by Mark Smith on Oct 3, 2011 11:22:13 AM

The HR Technology Conference and Expo in Las Vegas that begins today will showcase an array of new applications for talent management. The array of applications and advancements to help human resources professionals is evolving dramatically, and this is a place for HR and workforce management professionals to find new methods that help increase productivity and optimize business outcomes. The five business technologyinnovations that will be vitally important in this decade for HR as well as other lines of business: They are cloud computing, social media, mobility, analytics and collaboration. If you want to read what is new in these areas, you can read my business technology guide to the conference. (URL FROM OTHER BLOG) Each of these when integrated with talent management processes can improve the potential of your workforce and help recruit and retain talent.

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Topics: Mobile, Performance Management, Social Media, Human Capital Management, human resources, Metrics, performance indicators, Recruiting, Apple, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Operational Intelligence, Workforce Performance, Compensation, productivity, talent acquisition, Talent Management, Workforce Analytics, workforce software