Ventana Research Analyst Perspectives

Epicor Faces a Challenging Future

Posted by Robert Kugel on Jun 2, 2014 9:46:51 AM

Epicor used its recent user group conference to explain its strategic direction and product roadmap. The company is the result of multiple mergers of business software corporations over the past 15 years; its target customers are midsize companies and midsize divisions of larger organizations. Its most significant products are Epicor (ERP software aimed mainly at manufacturing and distribution companies) and Activant Solutions (software for small and midsize retailers, including a point-of-sale system). The company also has software that manages CRM, HR and human capital and supply chains,  and provides financial performance management (FPM) and governance, risk and compliance (GRC) capabilities. These components of the software suites are adequate for the needs of many of the company’s target customers and are not intended as stand-alone applications.

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Topics: Microsoft, Mobile, SaaS, Supply Chain Performance, ERP, HCM, Human Capital, communications, Dynamics AX, Dynamics GP, Dynamics NAV Dynamics SL, Epicor, process, reseller, Sage Software, UI, Unit4, user experience, Operational Performance, Analytics, Business Analytics, Business Performance, Cloud Computing, Collaboration, Customer & Contact Center, Financial Performance, Workforce Performance, Accounting, CFO, FinancialForce, HR, Infor, Workday, Social, Financial Performance Management, FPM, Plex

Reorganized Epicor Has Strategy for Competing

Posted by Robert Kugel on Jan 19, 2012 7:43:29 AM

I recently received an update from ERP software vendor Epicor, my first since it was acquired in May 2011 by Apax Partners, a private equity company, and simultaneously merged with Activant, an ERP and point-of-sale software company serving midsize retailers and distributors. In my view, taking the company private is a good idea since it will have to make ongoing investments that would not have been treated kindly by the stock market. Bringing Epicor and Activant together (and perhaps adding other companies to the portfolio) could allow the entity to spread some development costs over a broader base of revenues, but software combinations are difficult to execute well.

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Topics: Microsoft, Mobile, SAP, Social Media, Supply Chain Performance, ERP, Dynamics, Epicor, Sage, Operational Performance, Business Analytics, Business Collaboration, Business Mobility, Business Performance, Cloud Computing, Financial Performance, Oracle, Workforce Performance, CRM, Infor, Social, Activant, Apax, Financial Performance Management, integration

Crystal Ball Is Cloudy for ERP Market

Posted by Robert Kugel on Nov 11, 2011 5:49:37 AM

As Workday continues to expand and the likelihood of its IPO becomes a more frequent topic of discussion, so does the movement of ERP systems to the cloud. Thus far, only a minority of companies have chosen to put their ERP and accounting systems in the cloud, but the numbers are growing and there’s evidence of success. NetSuite, for example, reported a 26 percent increase in its revenues to $145 million in the nine months up to Sept. 30, 2011. To be sure, this is not close to Salesforce.com’s size and growth rate over the past decade, but it does indicate a growing acceptance of the cloud for this software category, which I have commented on. Moreover, I expect that as more companies adopt cloud-based systems successfully, we’ll see accelerating adoption by more cautious buyers in the classic diffusion of innovation pattern described by Everett Rogers (and later reworked by Geoffrey Moore).

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Topics: Microsoft, Supply Chain Performance, ERP, NetSuite, Dynamics, Epicor, Lawson, on-premises, QAD, Operational Performance, Business Performance, Cloud, Cloud Computing, Financial Performance, IBM, Oracle, Workforce Performance, Accounting, Infor, financial software, Intacct, midmarket, PeopleSoft, Software